Frequently Asked Questions
Packaging
Storage
Pre-Order
- Free delivery for orders over $100
- Flat rate delivery of $11.90 Australia-wide for orders up to $100
- International delivery available, more info HERE
Timelines
- All sweets are packaged fresh to order and sent within 3 business days (excl weekends and public holidays)
- Exceptions:
- Personalised Rock Candy - allow approx 10 business days
- Customised Promotional Pack - allow approx 10 business days
Tracking
All sweet parcels are sent with tracking information
All parcels sent with full tracking information via either Australia Post, Couriers Please or TNT Express.
Further Information
Detailed shipping information is available HERE
We absolutely are 100% behind the tastiness and quality of our sweets.
Made from traditional recipes and all of our love and care.
If you're not happy for some reason, please send us an email to sweet@australiansweetco.com.au
Further information can be found HERE
